Complaints and Grievance Redressal

Introduction

At intradaylearner.com, we highly prioritize customer feedback and are fully committed to addressing any concerns, complaints, or grievances you may encounter in your journey with us.

Internal Grievance Resolution Process

Step 1: Clients can seek clarification for their queries or make a complaint in writing, orally, or telephonically. You can email us at support@intradaylearner.com (copy to support@intradaylearner.com) or call our customer care number provided on our website. Complaints can also be sent via post to our registered address.

Step 2 (Escalation): If your complaint remains unresolved, you can escalate it by emailing support@intradaylearner.com for appropriate resolution. A reply or resolution will be provided within 21 days of reaching out.

Escalation with Competent Authority

If you are still dissatisfied with the resolution, you can lodge a grievance with SEBI at http://scores.gov.in or write to the SEBI office. For further escalation, you can use the ODR portal as per SEBI’s guidelines.

For details about the ODR mechanism, fees, and timelines, please refer to the SEBI Master Circular titled: “Online Resolution of Disputes in the Indian Securities Market.”

Contact Details

Compliance Officer: Sudhir Verma

  • Contact No: 08217721284
  • Email: support@intradaylearner.com

Complaints Data

Complaints Data for the month ending : Dec 2024

Month Carried Forward Received Resolved Pending
Nov-24 0 0 0 0
Oct-24 0 0 0 0

Trend of Monthly Disposal of Complaints

Month Carried Forward Received Resolved Pending
Nov-24 0 0 0 0
Oct-24 0 0 0 0
Sept-24 0 0 0 0
Aug-24 0 0 0 0
July-24 0 0 0 0
June-24 0 0 0 0
May-24 0 0 0 0
April-24 0 0 0 0
March-24 0 0 0 0

Trend of Annual Disposal of Complaints

Year Carried Forward Received Resolved Pending
FY 24-25 0 0 0 0
FY 23-24 0 0 0 0

Write to Us

  • Support: support@intradaylearner.com
  • Escalate: support@intradaylearner.com

Call / WhatsApp / Text Us

  • Support: 08641017391 / 09343136808 / 08641038022
  • Escalate: 08217721284